Information technology (IT)
An enterprise solution for storing, transmitting, creating, and using data through computing devices, networks, and telecommunications.
Infrastructure-as-a-Service (IaaS)
An MSP offering to SMBs. It includes virtualized hardware over a cloud computing environment such as server space, network connections, IP addresses, load balancers, and other computer infrastructure that allow clients to build their own platforms.
Internet of Things (IoT)
The emergent network of tangible objects and products that contain software, sensors, and connectivity to the internet or private networks and can exchange information based on standards set forth by the International Telecommunication Union's Global Standards Initiative.
Managed IT Services
Every company needs someone to manage IT for business to run smoothly. From computers and phones to networks and passwords, many moving parts keep small-medium businesses (SMBs) running and their data safe. But many SMBs don’t have the time, talent, or money to keep IT tasks in-house.
Through MSPs, SMBs can reap the benefits of receiving IT support at a significantly reduced cost compared to creating a comparable in-house team. Additionally, MSPs can offer a wealth of experience from actively managing multiple client accounts that in-house teams would not have.
When contracting with an MSP, organizations can forecast their monthly, quarterly, and yearly expenditure on IT, freeing SMBs from having to focus on this area of operational readiness. This allows SMBs to focus on growing their businesses without worrying about day-to-day IT issues or requirements.
Ahaka Solutions
In-house IT managed services
The process where an organization hires its own IT service providers and pays their salary, benefits, and further training, as well as the infrastructure they oversee. This is typically a costly endeavor.
Managed service and security provider (MSSP)
An IT professional (or IT organization) that offers managed IT services for a variety of SMBs. Their core focus is supporting customer IT needs with the important addition of cybersecurity services, including firewalls, endpoint protection, email filtering, and more. MSSPs provide 24/7 protection to combat security breaches and other cybersecurity issues.
Fully managed IT services
Services coupled with a Network Operations Center to monitor systems proactively, resolve issues and perform work with a level of expertise and efficiency unparalleled to other solutions.